Returns

Unauthorized returns are not accepted. Due to health concerns we cannot take any orders back unless specifically requested. Carniceria Headquarters will not be able to reimburse orders that where returned without prior authorization.

Refunds

Carniceria Headquarters strives on bringing the highest quality meats around. Sometimes things happen. Should you have any issues with your order please contact us in order to reach an appropriate solution, if possible. Please do NOT ship back any product unless directed to.

Restrictions on Refunds and Replacements

  • Refunds will be returned to the original form of payment
  • Refunds can only be processed for orders placed on www.carniceriahq.com

If orders are placed on www.carniceriahq.com

Carniceria Headquarters will not be able to refund an order if

  • The shipping address was input incorrectly / incomplete / invalid, thus resulting in the order not able to be delivered or delivered late.
  • Order is unable to be delivered due to Acts of God.
  • Products are improperly handled / stored after being delivered succesfully.
  • Package/Delivery is refused and/or returned to Carniceria Headquarters without prior authorization.